Effective Date: October 17, 2025
Citizens Medical Group (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information through our website (https://citizensmedicalgroup.com/) and related services in compliance with Microsoft Advertising policies, Google Ads requirements, and applicable privacy laws, including GDPR, CCPA, and other relevant regulations.
By using our website, you consent to the practices described below.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Information We Collect
We may collect the following categories of information:
1.1 Personal Information Provided by You
- Name, email address, phone number, mailing address
- Information submitted through contact forms, newsletter sign-ups, or service requests
- Payment or billing information if you purchase services through our website
1.2 Information Collected Automatically
- IP address, browser type, operating system, device type, and screen resolution
- Pages visited, time spent on pages, clicks, and navigation paths
- Referring website or search engine data
1.3 Cookies and Tracking Technologies
- Cookies, pixels, tags, and other technologies to measure website performance, user engagement, and advertising effectiveness
- Data collected through these tools may be used for targeted advertising across Microsoft Ads, Google Ads, and other advertising networks
How We Use Your Information
Your information is used for the following purposes:
- Service Delivery: Responding to inquiries, providing services, and processing transactions
- Advertising and Marketing: Delivering personalized advertising, remarketing campaigns, and promotional communications through multiple networks
- Website Functionality and Improvement: Analyzing user behavior to improve website performance and content
- Legal Compliance: Meeting obligations under applicable laws, regulations, or court orders
- Internal Operations: Conducting data analysis, audits, and internal research to optimize services
We do not sell personal data to third parties for unrelated marketing purposes.
Advertising and Tracking
We may share data with third-party advertising networks, including Microsoft Advertising, Google Ads, and other similar platforms. These networks may use cookies, pixels, and other tracking technologies to:
- Show relevant ads based on your interests and browsing behavior
- Measure campaign performance and effectiveness
- Prevent fraud and improve security
3.1 User Controls and Opt-Out Options
You can control or limit personalized advertising by:
- Adjusting your browser or device privacy settings
- Using opt-out tools provided by ad networks, such as:
- Microsoft Advertising opt-out
- Google Ads personalization settings
- Disabling cookies for advertising purposes through your browser
Information Sharing and Disclosure
We only share information in the following circumstances:
- Service Providers: Vendors and partners providing analytics, hosting, or advertising services under contractual agreements to safeguard your data
- Legal Obligations: To comply with laws, regulations, or court orders, or to protect our legal rights
- Consent: When you explicitly agree to share data for specific purposes
We do not sell your personal information for unrelated marketing purposes.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance user experience, deliver relevant content, and improve website functionality. These include:
- Necessary Cookies: Essential for site operation
- Performance Cookies: Track user behavior to improve site functionality
- Advertising Cookies: Used for personalized advertising across networks
You may disable or manage cookies through your browser at any time. Disabling cookies may limit certain site functions or advertising personalization.
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, including legal obligations, dispute resolution, or enforcement of agreements. Retention periods may vary depending on the type of information and applicable laws.
Security of Information
We implement administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we take reasonable steps to secure data, no system is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request corrections to inaccurate or incomplete information
- Deletion: Request deletion of personal information, subject to legal obligations
- Opt-Out of Marketing: Unsubscribe from marketing emails or personalized advertising
- Restrict Processing: Limit the processing of your data where permitted by law
International Users
If you access our website from outside the United States, your information may be transferred, stored, and processed in the U.S. where privacy laws may differ. By using our website, you consent to this transfer.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in practices, services, or legal requirements. The updated policy will be posted on our website with a revised effective date.